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Frequently Asked Questions
Not yet! Cabinette currently ships only the to United States. As we grow our business, we will announce our expansion to other markets around the globe!
Orders are generally processed same business day and ship via FedEx Ground from our facility in Massachusetts. Delivery time is estimated at 5-8 business days but this can vary depending on your location.
As of now, we have not received any returns! Some of our products are sent directly to us for inspection as part of our quality control process and repackaged using the same packing materials.
Our Gabi items are entirely hand-dyed and SHOULD NOT be washed with other items. Please see the individual product pages for care instructions.
To care for traditionally woven wool blankets, air them out regularly, shake them to remove dust, and avoid frequent washing. Spot clean spills, and when necessary, wash in cold water using a gentle, wool-specific detergent on a delicate cycle, then hang flat to dry, avoiding direct sunlight and tumble dryers.
Our stoneware items are intended for indoor use. Significant temperature fluctuations are not recommended.
Unglazed Finish:
Do not allow the base of the planter to be submerged in water for extended periods. Varying levels of minerals in water can cause build up or discoloration over time. In most cases this can be wiped clean but in some cases visual damage can be permanently noticeable. Use an elevated drain base if available, place in sink until excess water drains, or measure water with maximum soil absorption factored in.
Unglazed stoneware may develop a patina over time as its exposure to moisture, soil and plant matter increase. The highly porous nature of the material may also develop exterior moss, especially if located in a cool, damp space.
To remove surface dust please use a soft, damp cloth.
For glazed stoneware, handwash with mild soap and a soft sponge, avoiding harsh abrasives and sudden temperature changes. Scouring pads should be avoided, they may scratch the glaze. It’s best to prevent porous areas from prolonged soaking and avoiding metal utensils to maintain finish.
Dishwasher and Microwave safe.
State laws require us to charge AL, AR, AZ, CA, CO, CT, DC, FL, GA, HI, IA, ID, IL, IN, KY, LA, MA, MD, ME, MI, MN, MO, MS, NC, ND, NJ, NM, NV, NY, OH, OK, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, WI, WV, WY State residents sales tax on each order total (products + shipping and processing charges).
Currently, we do not charge sales tax for orders shipped to any other states.
Our products are HANDMADE using traditional techniques. While we assure structural integrity of our products, we cannot accept ANY returns resulting from visual imperfections that do not impact functionality or use. Please click here to read our Return Policy.

